Heating & Plumbing Specialists
Reliable Plumbing.
Quality Work.
No Hassle.
From gas boiler installations and servicing to bathroom plumbing and emergency repairs, Ben's Heating & Plumbing Services gets the job done right. Fair pricing, and a plumber who turns up when he says he will.
- Fast, reliable response
- Free, no-obligation quotes
- Clear pricing, no surprises

[Google rating] — add live rating & review count from Google Business Profile
See our reviews →- Gas Safe registered — 955950
- £2 million public liability insurance
- City & Guilds NVQ Level 2
- Emergency call-outs available out of hours
What we do
Plumbing & heating pipework services
From quick repairs to full installations, here's where we help most often.
Gas Boiler Installation
New boiler installations and central heating upgrades.
Learn moreCentral Heating Installations
Full central heating systems designed and installed.
Learn moreGas Boiler Servicing & Repairs
Annual servicing and repairs to keep your boiler safe and reliable.
Learn moreEmergency Plumbing
Fast response for burst pipes, no water or a boiler breakdown.
Learn moreToilet Repairs
Running, blocked or leaking toilets, fixed properly.
Learn moreRadiators & Heating Pipework
Cold radiators, leaks and heating pipework sorted.
Learn moreWhy choose us
Plumbing you can actually rely on
Plenty of plumbers can turn a wrench. This is what we focus on to make the whole experience less of a hassle.
Fast, dependable response
Plumbing problems rarely pick a convenient time. We try to get back to you quickly, and turn up when we say we will.
Honest, upfront pricing
You'll know what it costs before any work starts. No vague estimates, and nothing extra tacked on once we're halfway through.
Tidy, respectful work
Dust sheets down, mess cleared up, everything left the way we found it. We treat your home the way we'd want ours treated.
Straight-talking advice
No jargon and no upselling, just a plain explanation of what's actually wrong and what it'll take to put right.
Plumbing emergency or boiler breakdown?
No heat, no hot water, a burst pipe, a major leak. Call us straight away.

About us
Local heating & plumbing, done properly
Ben's Heating & Plumbing Services covers plumbing and heating pipework work across Cwmbran and the surrounding Torfaen & Newport area. Boiler service, new radiator, or an emergency call-out at 9pm on a Sunday, the approach doesn't change: turn up, work out what's actually wrong, and fix it properly the first time round.
Gas Safe registered (955950), City & Guilds NVQ Level 2 qualified, and covered by £2 million public liability insurance. No call-out too small, just plumbing done well, from someone who'll tell you what's going on in plain English before getting on with the work.
Recent work
A look at our recent projects
A sample of the kind of work we take on, from quick repairs to full installations.

Boiler breakdown diagnostic & repair
Croesyceiliog area

New combi boiler installation
Llantarnam area

Boiler installation & pipework tidy-up
Cwmbran area
Customer reviews
What customers say
Real reviews from customers on Google.
“Our boiler broke down, Ben came to see it as soon as possible, was really honest and said he could fix it but he didn't know if that would be cost effective in the long run. We decided to go with a new boiler and Ben sourced, priced and fitted it quickly, tidily and with minimal disruption. Great service.”
Daniel Lewis
Boiler replacement
“Ben's serviced my boiler for years now and always extremely professional, friendly and proficient. Always take the time to explain things and he also installed my complex smart energy system and made it look easy. Would 100% recommend to anyone!”
Joshua Carey
Boiler servicing
“Absolutely lovely guy, did a great job, fair price and very professional, would definitely recommend. Especially to landlords who need gas safety checks.”
Leigh Williams
Gas safety check
How it works
Simple, from first call to finished job
Get in touch
Call, or send your details through the contact form.
Tell us what's going on
A quick chat about the problem, and a clear price wherever we can give one over the phone.
We book you in
A time that suits you, sooner if it can't wait.
Job done properly
Fixed, tested, and tidied up before we leave.
Areas served
Covering Cwmbran and the surrounding area
Based in Cwmbran, we cover the towns and villages nearby. Not sure if you're in range? Give us a call and we'll tell you straight, one way or the other.
Plumbing advice
Latest from the blog
Practical, no-nonsense advice for homeowners.

How Often Should You Service Your Boiler?
Annual servicing keeps your boiler safe, efficient and under warranty. Here's what's involved and why it's worth booking in every year.

What to Do When You Have a Burst Pipe
A burst pipe can cause serious damage fast. Here's exactly what to do in the first few minutes, before help arrives.

Why Is My Tap Dripping?
That drip-drip-drip isn't just annoying. It's usually a sign of a specific, fixable problem, and here's what's likely going on.
FAQs
Frequently asked questions
Quick answers to the questions we get asked most. Can't see yours? Give us a call.
Need a plumber you can rely on?
Call today for fast, straight-talking advice, or send us a few details and we'll get back to you with a quote.
